Challenge
The Timber company with several sites uses an outsourced SOC, which, however, is not sufficient and isn’t able to meet all company’s demands. So appeared the need for a cybersecurity software to respond on incidents within the company and control its assets. One of the key requirements for cybersecurity vendors was an experienced team of professional engineers, who could develop and implement an absolutely new business processes.
After a range of meetings and a PoC project, the Timber company has chosen the Defensys SOAR for automation and orchestration.
Implementation
As the first step, Defensys needed to set up the incident handling process considering incident types. Using provided information regarding all existing types, the Defensys’ engineers have designed an incident handling scheme and successfully implemented it.
Incident response now can be conducted in 2 modes: automatically and manually. New incidents coming from firewalls and a SIEM system to the SOAR are classified according to the developed rules.