Challenge & Implementation
The Financial Institution had an implemented vulnerabilities management process based on Company’s scanners, that transferred vulnerabilities to the Defensys SOAR. When the Institution decided to change existing scanners, the running process was stopped. Moreover, the process was inconvenient for users and there was a huge demand for innovations. The Defensys’s engineers together with the Institution’s representatives have formulated the main goals for the process modernization:
1. Нosts have to be grouped in one incident
Previously 1 vulnerability was connected to only 1 host, that consequently led to creation of 1 incident in the SOAR and 1 remediation request in the Company’s ITSM system. So the process was related to the most critical vulnerabilities only. Because if the SOAR received more than three hundred thousand vulnerabilities, the IT department would have the same number of requests. As human resources are limited all the vulnerabilities could not be remediated on time in such a case.